Our Values

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As a non-network pallet carrier we offer a complete one-stop-shop for all freight and transport requirements. We are experts in out of gauge, damage sensitive and high-value goods requiring specialist equipment and shipping methods.

Our dominant position as a national distribution operator stems directly from our wide depot network, all staffed by our own employees. This hugely differentiates our service from the national pallet networks as we don’t outsource to other companies or agencies to cut costs.

We have complete control over the quality of service and traceability of goods providing customers peace of mind. Additionally, it means we can transport out-of-gauge goods at competitive prices whilst maintaining the highest service levels.

Complete end-to-end visibility, from collection to delivery is one of the reasons we have built and maintained strong relationships with many of the UK’s largest companies. Our reputation is key and we care about every delivery regardless of size.

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Our commitment to continually investing in technology and systems infrastructure is a core company policy. Our innovative and bespoke systems ensure our service remains reliable and dependable.

Our long-term partnership with one of the UK’s leading logistics software providers has ensured we have the latest technology to solve complex challenges. We value working with a UK based team who share our customer-centric ethos.

Our cloud based IT systems are key to our operational performance. We consistently evaluate systems and best practice to maximise performance. This directly benefits customers by improving efficiencies at every stage.

Our responsiveness and agility are key to keeping innovation at the forefront of everything we do; we are constantly focused on developing ways to serve our customers better.

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Over the last six decades, we have served customers in many different industry sectors. We pride ourselves on overcoming challenges that competitors find too complex and always put our customers first.

Our specialist teams have been moving heavy, out of gauge and special loads for decades. We will guarantee the best and safest method of transportation to ensure it’s delivered on time and budget.

Our specialised equipment and out of gauge solutions provides the securest and most reliable methods. We can work with you on one load, or a complete project and our friendly staff are happy to provide you with advice and guidance on every stage.

Fast, responsive communication is one of the pillars of our success. Running our own network provides 100% visibility and enables us to deliver an unrivalled service. We are proud to state we have never lost a customer on service.

 

Contact our experts

Do you have a supply chain challenge you'd like to discuss?

Call us01793 523750

Email usenquiries@swgrouplogistics.co.uk